Citibank Telegraphic Transfer (Wire) Instructions: A Comprehensive Guide

Introduction
A Citibank telegraphic transfer—also known as a wire transfer—provides a fast, secure way to send funds domestically or internationally. Whether you’re paying an overseas supplier, sending tuition to a foreign university, or transferring large sums between your own accounts, following Citibank’s wire instructions ensures that your payment arrives accurately and on time. This guide walks you through everything you need to know: required information, step-by-step procedures via online, mobile, branch, and phone channels, fees and cut-off times, and best practices to avoid delays.

1. Understanding Telegraphic Transfers

• Domestic vs. International:
  • Domestic Wires settle in USD between U.S. banks, typically same-day if sent before the cut-off.
  • International Wires route through SWIFT or correspondent networks, settling in local currencies, usually in 1–3 business days.
• Security & Speed:
  Citibank employs encrypted channels and multifactor authentication to protect wire instructions, while its global network ensures rapid, trackable settlement.

2. Information You’ll Need

Before initiating a telegraphic transfer, gather:

1. Your Citibank Account Details:
   • Account number (or IBAN for select regions)
   • Citibank’s routing (ABA) number for domestic wires: 021000089
   • Citibank’s SWIFT/BIC code for international wires: CITIUS33 (may vary for regional entities)
2. Beneficiary Bank Details:
   • Beneficiary bank name and full address
   • Beneficiary’s account number or IBAN
   • Beneficiary bank’s SWIFT/BIC code or routing number
   • Correspondent/intermediary bank information (only if required by the recipient’s country)
3. Payment Details:
   • Amount and currency
   • Purpose of the payment (some countries require an end-use code)
   • Reference or invoice number for tracking
4. Your Instructions:
   • “OUR” (sender pays all fees) or “BEN”/“SHA” (beneficiary or shared fees)

Having precise, complete information reduces errors and prevents costly recall requests.

3. Step-by-Step Wire Instruction Methods

A. Citibank Online

1. Log In: Visit citi.com and authenticate with User ID, password, and one-time passcode.
2. Navigate to Payments: Go to Transfers & Payments → Wire Transfer.
3. Enter Payment Details: Fill in beneficiary and bank information, select currency, and specify fees option.
4. Review & Confirm: Verify all fields, then approve using your one-time passcode or biometric prompt.
5. Track Status: View “Wire History” in the portal for confirmation and MT103/SWIFT copy.

B. Citi Mobile® App

1. Open the App: Authenticate via Face ID, Touch ID, or passcode.
2. Select Payments: Tap Payments → Wire Transfer.
3. Input Details: Enter your Citibank account, recipient bank info, amount, and memo.
4. Authorize: Confirm via in-app approval.
5. Monitor: Check under My Accounts → Wire History.

C. In-Branch

1. Find a Branch: Use the branch locator on citi.com or the app.
2. Bring Documents: Account details, beneficiary info, and valid photo ID.
3. Request Wire: Meet a banker, complete the wire form, and select fee arrangement.
4. Obtain Receipt: Keep the confirmation slip with the reference number.

D. Phone (CitiPhone®)

1. Call the Number: From the U.S., dial the toll-free wire desk (1-800-374-9700); from abroad, use the number on your statement.
2. Authenticate: Provide security answers and account details.
3. Dictate Instructions: Read beneficiary and bank information clearly.
4. Get Confirmation: Note the reference ID and expected settlement date.

4. Fees & Cut-Off Times

• Intermediary Fees: Correspondent banks may levy additional fees en route—often deducted by the beneficiary bank.
• OUR vs. SHA vs. BEN: Choosing “OUR” avoids these deductions but increases sender cost.

5. Best Practices & Tips

• Double-Check Beneficiary Data: One wrong character can delay or misroute funds.
• Use “OUR” for Fixed Delivery: If the recipient must receive a precise amount, cover all fees upfront.
• Plan for Time Zones & Holidays: Local bank holidays in sender or recipient countries can cause delays.
• Keep Copies: Save screenshots or print wire confirmations in case follow-up is needed.
• Monitor Alerts: Enroll in wire-transfer notifications via email or SMS for real-time status.

6. Frequently Asked Questions

Q: Can I cancel a wire once submitted?
A: Yes, but only before it’s processed. Contact CitiPhone or a branch immediately with your reference number.

Q: What if my wire is returned?
A: The funds—minus fees—will be credited back to your account. Review the return reason and correct any errors before resubmitting.

Q: Is there a limit on wire amounts?
A: Daily and per-transaction limits vary by customer relationship and channel; check your limits in Citibank Online or contact customer service.

Conclusion
Mastering the Citibank telegraphic transfer wire instructions ensures your payments arrive securely, on time, and in full. By gathering complete beneficiary details, choosing the right channel, and adhering to cut-off schedules, you’ll minimize errors and enjoy the speed and reliability of Citi’s global wire network. Next time you need to send money—domestic or international—follow this guide and wire with confidence.